Power Equipment Australasia

Print Post Approved PP 100002231 INSIDE On a Good Wicket... Adopt a proactive approach to protect customer privacy Mowing made easy and hassle-free Print Post Approved PP 1 002231 Export from Biscount a summary of sales made, purchases of stock, payments out and receipts in over to Xero with the click of a button. Call: 03 9570 1777 Visit: biscount.com.au Point of Sale Accounting Stock Control Marketing SMS Xero & ePayDay interfaces Workshop/KPI’s Written, supported and Australian owned for over 25 years. Biscount is a registered trademark of Biscount Software Pty. Ltd. Biscount integrates with the Xero Accounting package! BISCOUNT Business Management Software ® www.power-equipment.com.au Volume 44 No. 1 January - February 2023

Glenvale Publications and Power Equipment Australasia are pleased to provide the articles contained in this publication to keep its subscribers up to date on issues which may be relevant to their businesses. This publication is supplied strictly on the condition that Glenvale Publications and Power Equipment Australasia, its employees, agents, authors, editors and consultants are not responsible for any deficiency, error, omission or mistake contained in this publication, and Glenvale Publications and Power Equipment Australasia, its employees, agents, authors, editors and consultants hereby expressly disclaim all liability of whatsoever nature to any person who may rely on the contents of this publication in whole or part. Published by GLENVALE PUBLICATIONS A.B.N. 31 218 591 688 11 Rushdale St, Knoxfield VIC 3180 PO Box 50, Mount Waverley VIC 3149 Phone: (03) 9544 2233 Fax: (03) 9543 1150 Editor: Elaine Sharman Phone: 0411 550 808 Email: elaine.sharman@glenv.com.au Sub Editor: Jackie Joy Journalists: Jackie Joy John Power Gary Fooks ADVERTISING Alastair Bryers Email: alastair.bryers@glenv.com.au Mobile: 0498 555 085 Elaine Sharman Email: elaine.sharman@glenv.com.au Mobile: 0411 550 808 ACCOUNTS Melissa Graydon Email: melissa.graydon@glenv.com.au SUBSCRIPTIONS Melissa Graydon $60.50 – 6 issues subs@glenv.com.au ART, PRODUCTION AND ONLINE COMMUNICATIONS Justin Carroll PageSet Australia Phone: (03) 9544 2233 PRINTING Southern Impact Pty Ltd 181 Forster Road,Mount Waverley VIC 3149 Phone: (03) 8796 7000 EDITOR’S COLUMN As we enter a new year, I look towards what the future holds for the power equipment industry in Australia. Despite the ongoing challenges and uncertainties posed by the global pandemic and the war in Ukraine, I am confident that our industry will continue to adapt and innovate. The past year has seen a renewed focus on renewable energy and sustainability; I believe this trend will continue to grow in the coming year. As more and more companies invest in clean energy technologies, we will hopefully see a reduction in greenhouse gas emissions and an increased competitiveness in the global market. In addition to the shift towards sustainability, we will also see continued advancements in technology and automation. These developments will not only improve efficiency and productivity, but also enhance safety and compliance in the industry. As we move forward, it is important for us to stay united and support each other. I encourage all our readers to stay engaged with our magazine introduce us to likeminded people, and to share their insights and experiences with the community. On this note, we at P.E.A. share insights and experiences in our regular Dealer Profile, pages 22 and 23, and Operator Profile on pages 11 to 13. The Operator Profile story aligns with our ride-on focus for this issue, followed by product review on Jak Max electrical ride-ons on pages 20 and 21. With Australia-wide flooding and clean-up, the Tech Talk feature on page 16 has STIHL advising on different high-pressure washers for diverse jobs. In Garden Maintenance on page 26, Trevor Cochrane advises on how to clean gardens with a pressure washer. We include an article on dam safety on page 31. With the La Nina upon us in Australia, knowledge is power. Speaking of knowledge, firstly, STIHL’S marketing director Jo Katsos shares her best business practice insights on pages 24 and 25. Secondly, with all the hacking and stealing of data information lately, Gary Fooks addresses privacy laws on pages 16 to 18. It is followed by Stephen Fairbrother advising on how to recognise if your data has been breached and how to address this on page 19. With rain comes growth, followed closely by fire once summer and the heat hits. It’s a good time to service your pumps or if it’s given up the ghost, Warwick Lorenz has written about the features and benefits of his Australianmade Aussie Pumps on pages 28 and 29. We follow with the rest of our regular features. And that’s a wrap. I wish you all a happy and successful 2023. Here’s to a bright future for the power equipment industry in Australia. All the best for now. Elaine Sharman Editor

REGULAR FEATURES COVER SPECIAL FEATURES Print Post Approved PP 100002231 INSIDE On a Good Wicket... Adopt a proactive approach to protect customer privacy Mowing made easy and hassle-free Print Post Approved PP 10 002231 Export from Biscount a summary of sales made, purchases of stock, payments out and receipts in over to Xero with the click of a button. Call: 03 9570 1777 Visit: biscount.com.au Point of Sale Accounting Stock Control Marketing SMS Xero & ePayDa y interfaces Workshop/KPI’s Written, supported and Australian owned f or over 25 years. Biscount is a registered trademark of Biscou nt Software Pty. Ltd. Biscount integrates with the Xero Accounting package! BISCOUNT Business Management Software ® www.power-equipment.com.au Volume 44 No. 1 January - February 20 23 Biscount’s integration to Xero allows for the export of a summary of sales made, purchases of stock, payments out and receipts in from Biscount over to the Xero package with the click of a button, saving a dealer not only precious time but also dollars once spent on fees paid to accountants and bookkeepers. JAK Max your OPE parts specialists TOLL FREE sales@jakmax.com.au P: 1800 604 281 www.jakmax.com.au F: 1800 199 758 Bar Blades Swing Back Blades Bolt Sets Belts Spindles Pulleys PTO Clutches Brushcutter Heads Brushcutter Parts Carby Parts Spark Plugs Air Filters Oil Nylon Line Fuel Cans Safety Equipment Genuine SANLI Parts Genuine Kohler Parts Genuine Briggs & Stratton Parts Editor’s Column................................................... 4 News........................................................................ 6 Operator Profile.................................................. 10 Research & Development................................. 13 Tech Talk.............................................................. 14 Computer Guru.................................................. 19 Product Focus. .................................................... 20 Dealer Profile. ..................................................... 22 Marketing............................................................. 24 New Products...................................................... 32 Diary Dates.......................................................... 34 Adopt a proactive approach to protect customer privacy.............................. 16 Pain of global food prices to remain in 2023............................................... 30 Water Warning: Dams at greater risk in future. ......................... 31 JANUARY - FEBRUARY 2023 | POWER EQUIPMENT AUSTRALASIA | 5

AUSTRALIA COMPLETE HISTORIC THREE-PEAT TO WIN SEVENTH OVERALL TEAM WORLD CHAMPIONSHIP TITLE Congratulations are in store for the Chopperoos, as Australia followed up their 2018 and 2019 successes with another victory at the 2022 STIHL TIMBERSPORTS® Team World Championship to claim their seventh overall title ahead of USA and New Zealand in Gothenburg, Sweden. An exhilarating team relay event saw the Chopperoos beat USA to the title to continue their incredible unbeaten run, after New Zealand defeated Canada in a tightly contested small final. The Team World Championship returned after a two-year absence in front of a raucous crowd of 2,500 fans at the iconic Partille Arena in Gothenburg as Sweden hosted the STIHL TIMBERSPORTS® World Championships for the first time. The action saw 20 nations compete in the team event, battling against each other in a knockout format after an opening time trial across four of the six disciplines: Stock Saw, Single Buck, Underhand Chop and Standing Block Chop. Australia laid down a strong marker fromthe start andwere the only teamto set a sub one-minute time in the time trial round (58.15). Brayden Meyer was the standout performer for the men in green and gold throughout the competition delivering a series of scintillating performances in the Underhand Chop, but it was veteran Brad De Losa’s stunning Single Buck that led them to a semi-final victory over Canada. Team USA then set up a blockbuster final with the Aussies, shocking New Zealand in a nail-biting clash, inspired by impressive performances from current national champion Matt Cogar and Individual World Champion Jason Lentz. Speaking after the victory, Australian captain Brad De Losa said: “We are a really tight team and we have a great depth of talent in Australia. That really showed here tonight. It was a great victory and something we are very proud of.” In the semi final, Team New Zealand bounced back from their semi-final heartbreak to triumph over Canada and claim the final podium place. Outside of the top four, Poland once again secured their status as the top European team with an impressive fifth place finish and hosts Sweden battled towards a sixth place showing , no doubt buoyed by an incredible home crowd that generated quite the atmosphere. Nine-time Individual World Champion, New Zealand’s Jason Wynyard, said: “Make no mistake third place is not what we came here for, but the standard of competition is very high and there are a lot of talented teams in the world. We are grateful to step on the podium in such a strong field.” On a momentous evening in TIMBERSPORTS® history, Denmark’s Felixia Banck became the first woman to compete for a national team at the Team World Championship. Speaking after her history-making effort, Banck said: “I enjoyed it so much and I am really proud to be able to represent all of the female athletes in our sport and my country Denmark.” During the competition, it was announced that next year’s STIHL TIMBERSPORTS® World Championship will be returning to Germany, where the world’s best logger sports athletes will entertain crowds in Stuttgart’s Porsche Arena. Tickets for this event can already be purchased at www.easyticket.de/ timbersportseng. To find out more about Timbersports and STIHL, visit blog.stihl.com.au/category/timbersports. HOMEOWNERS URGED TO BE PRUDENT WHEN PRUNING TREES As Western Australians tidy up their gardens for summer, the state’s electrical safety regulator has issued a reminder about rules and responsibilities for trimming trees near overhead power lines. Building and Energy is encouraging home owners to engage suitably qualified arborists to manage vegetation on their property near power lines. In February, a Melbourne man tragically died while trimming a dead tree at his property. According to Energy Safe Victoria, the man was most likely electrocuted after equipment made contact with power lines. NEWS 6 | POWER EQUIPMENT AUSTRALASIA | JANUARY - FEBRUARY 2023

As a general rule, vegetation in urban areas inWAmust be kept at least two metres clear next to and beneath distribution power lines. Trees should not overhang the lines. Owners or occupiers are responsible for ensuring vegetation growing inside their property boundary is clear of nearby power lines and electrical service cables attached to their house or building. WA’s Director of Energy Safety, Saj Abdoolakhan, said property owners should not attempt to trim trees themselves near live electrical infrastructure. “As well as the dangers of electric shock, arcing or fire, there are also fall risks,” he said. “Branches, tools and other objects can conduct electricity, while overhead wires can still be dangerous evenwithout direct contact. “Vegetation workers must have specialist training to work within three metres of most urban power lines, so the public should keep this distance at a minimum.” According to WA’s Electricity Regulations, paid vegetation workers and their equipment cannot enter the “danger zone” around power lines unless they comply with Building and Energy’s Code of Practice, which outlines minimum safety and training requirements. A threemetre danger zone applies around power lines carrying electricity at 33,000 volts or less. These distribution lines are the most common type around urban properties. High-voltage transmission lines, carrying more than 33,000 volts, have a six-metre danger zone. Building and Energy’s Guidelines for the management of vegetation near power lines (available at dmirs.wa.gov.au) has more information on clearance zones and responsibilities for different power lines, properties and vegetation types. For vegetation workers, the Code of Practice for vegetation worker electrical safety is also available online along with a worker’s guide, training information and an online assessment. TOYOTA MATERIAL HANDLING AUSTRALIA PARTNERS WITH AUSTRALIAN TURF CLUB Toyota Material Handling Australia (TMHA) has signed a new partnership with the Australian Turf Club (ATC), one of the leading operators of thoroughbred world-class racing, hospitality and entertainment events across Sydney. The ATC venues include Randwick Racecourse, Rosehill Gardens, Canterbury Park, Warwick Farm and the Rosehill Bowling Club. The three-year deal will commence in 2023 and will see TMHA and its Toyota Forklifts brand acquire naming rights to three Group 3 races – the $500,000 Toyota Forklifts Gloaming Stakes on Silver Eagle Day, $160,000 Toyota Forklifts Doncaster Prelude on Stakes Day and $160,000 Toyota Forklifts Frank Packer Plate on All Aged Stakes Day. It will also have naming rights to several more handicap races throughout the year, whilst having an extensive brand presence across all ATC Racecourses with signage, in-venue media and raceday activations at events such as the Everest. TMHAwill also be the official Material Handling Partner of the ATC. President and CEO of Toyota Material Handling Australia Steve Takacs said, “TMHA is excited to partner with the Australian Turf Club and we are looking forward to successfully promoting our Toyota Forklifts brand. We look forward to what we are confident will be a mutually beneficial long-term partnership.” Australian Turf Club Chief Executive Officer Jamie Barkley welcomed the new brand to the Australian Turf Club and Sydney Racing. “We are extremely proud to have Toyota Material Handling Australia and their Toyota Forklifts brand join the Australian Turf Club partner family - across their 50 years of operation in Australia they have developed into a market leader. We thank Toyota Material Handling for their support and look forward to building a successful partnership for the next three years and beyond,” Mr Barkley said. OUR FRONT COVER SHOWS… Biscount is Australia’s premier Dealer Management System. With more than 35 years of industry experience, working alongside over 580 retailers and integrating with over 100 manufacturers and suppliers, Biscount offers a complete software solution covering Point of Sale, Accounting, Stock Control, Service Workshop and SMS Marketing. Providing integrations to the Xero Accounting package, E-payday and the ability to interface to both Tyro and PC-EFTPOS terminals, Biscount assists a dealer of any size, to save time and increase their business bottom line with ease. Biscount is available for an affordable monthly price with no large initial outlay, and this monthly charge includes start-up training and on-going programme support. Data conversions from existing systems are available, and can include customer and supplier details and transfer balances, along with current stock information. For further information regarding how Biscount can benefit your dealership, visit www.biscount.com.au or contact Steve Fairbrother on (03) 9570-1777. MORE INFORMATION Biscount biscount.com.au Print Post Approved PP 100002231 INSIDE On a Good Wicket... Adopt a proactive approach to protect customer privacy Mowing made easy and hassle-free Print Post Approved PP 10 002231 Export from Biscount a summary of sales made, purchases of stock, payments out and receipts in over to Xero with the click of a button. Call: 03 9570 1777 Visit: biscount.com.au Point of Sale Accounting Stock Control Marketing SMS Xero & ePayDay interfaces Workshop/KPI’s Written, supported and Australian owned for over 25 years. Biscount is a registered trademark of Biscount Software Pty. Ltd. Biscount integrates with the Xero Accounting package! BISCOUNT Business Management Software ® www.power-equipment.com.au Volume 44 No. 1 January - February 2023 OUR FRONT COVER SHOWS… NEWS President and CEO of Toyota Material Handling Australia Steve Takacs (left) and Australian Turf Club Chief Executive Officer Jamie Barkley. JANUARY - FEBRUARY 2023 | POWER EQUIPMENT AUSTRALASIA | 7

MONASH UNIVERSITY TO COLLABORATE ON FUTURE-PROOFING CYBERSECURITY IN THE INDO-PACIFIC REGION A new project, led by Monash University researchers in collaboration with Oceania Cyber Security Centre (OCSC), aims to train organisations across the Indo-Pacific region to help safeguard against emerging cybersecurity threats. The researchers are looking for cybersecurity and information technology (IT) focussed participants from 11 Indo-Pacific nations to receive free training in advanced cryptography that can help protect against threats from quantum computers. Over the next three years, the Post-Quantum Cryptography in the Indo-Pacific Program (PQCIP) aims to work with organisations and government bodies across Malaysia, Indonesia, Samoa, Tonga, Vanuatu, Papua NewGuinea (PNG), Kiribati, Federated States of Micronesia (FSM), Tuvalu, the Cook Islands andNauru. Project Director Associate Professor Ron Steinfeld from Monash University’s Faculty of Information Technology said encryption is one of the key safeguards against data breaches. “However, most currently deployed cryptography is not strong enough against attacks from large scale quantum computers, which can rapidly decrypt most of today's encrypted data, and we expect such computers to become a reality over the coming years,” Associate Professor Steinfeld said. “Recently, we have seen a huge increase in cyberattacks and data leaks. It is critically important now to help neighbouring countries strengthen their capabilities to withstand existing cyber threats while also preparing for the next generation of attacks.” Through the PQCIP, cybersecurity experts from Monash and OCSC will take participating organisations and government entities through a cycle of detailed assessment of their current post-quantum cybersecurity capabilities, tailored education, planning and cyber threat evaluation. OCSCHead of Research and Capacity Building Dr James Boorman said the program aims to leave participants with an advanced understanding of post-quantum cryptography, comprehensive knowledge of related tools, and develop their own transition plan to secure their organisations from quantum computing threats. “The training will be adapted to fit the local needs, be available online for reference after the course and free for anyone managing or working in ITor cybersecuritywithinmost government entities (excluding military, intelligence, or law-enforcement) or organisations in any of the 11 countries,” Dr Boorman said. “We are keen to hear from anyone interested in building these capabilities. Collaboratively standardising and enhancing cybersecurity within these countries will result in stronger relationships and data protection across the entire region.” The PQCIP is funded by the United States Department of State and all components of the program will be available to identified participants free of charge. HONDA AUSTRALIA TO POWER AHEAD WITH LAWNMOWER PRODUCTION HondaMotorcycle &Power Equipment Pty Ltd has announced of plans to cease production of lawn mowers at the North Carolina Manufacturing (NCM) facility, United States of America. At the end of September 2023, lawn mower production will cease at the NCM facility, however production of these American-made mowers will move to another global Honda factory. Honda Australia will be the only major power equipment brand with its own Australian-based production factory which is located in Somerton, Victoria. For almost 35 years Honda Manufacturing Australia (HMA) has been producing the iconic HRU Buffalo series of lawnmowers (alongside a range of linetrimmers and brushcutters) with the first lawnmower being built on February 17, 1988. The Australian-designed and assembled lawnmowers are built specifically for Australian conditions with models applicable to domestic and commercial customers. Over recent years, the HMA factory plant has ramped up production capacity as demand for high quality Australianbuilt products continues to increase both locally and around the world. SIX RESEARCHERS FROM UWA NAMED THE COUNTRY'S BEST Six researchers from The University of WesternAustralia have been named as being at the top of their field in The Australian newspaper's 2023 Research Magazine. The annual magazine looks at the best researchers and the best research institutions in Australia in 250 fields of research. The awards are based on the number of citations for papers published in the top 20 journals in each field over the past five years. Hackett Professor Kadambot Siddique, Directorof TheUWAInstituteofAgriculture, was named the top researcher of Botany in the Life Sciences and Earth Sciences category. Professor Siddique said he was delighted to be named among the highly respected UWA leaders in their fields. “This recognition is a credit to UWA’s internationally-renowned strength in agriculture and plant science research,” he said. Winthrop Professor Danny Green, from UWA’s School of Human Sciences, was named top Physiology researcher in Health and Medical Sciences. Clinical Associate Professor Dieter Weber, from the UWA Medical School, was awarded top Surgery researcher in Health and Medical Sciences. Professor Ullrich Ecker, from the School of Psychological Science at UWA, was recognised in the category of Social Sciences for his research in Cognitive Science. Dr Zohaib Akram, from the UWA Dental School, was named top researcher in Oral and Maxillofacial Surgery in the Health and Medical Sciences. And Senior Honorary Research Fellow from UWA's School of Molecular Sciences, Dr Dylan Jayatilaka, was nominated as best researcher in the field of Crystallography and Structural Chemistry. NEWS 8 | POWER EQUIPMENT AUSTRALASIA | JANUARY - FEBRUARY 2023

UWA was also named the top research institution for Oral & Maxillofacial Surgery, Botany, Pest Control and Pesticides. In a new feature, naming the top five universities and research institutions best equipped (by their research capacity and recent research achievements) to tackle Australia's top 10 research challenges, UWA came in tops in two challenge areas – indigenous research and healthy ageing. DIRT-CHEAP SOLAR EVAPORATION COULD PROVIDE SOIL POLLUTION SOLUTION A recent report by theUN’s Food andAgricultureOrganization identifies soil pollution as a major threat to the global production of safe and sufficient food, and notes that removing pollutants from soil is currently “a technically complex and costly undertaking, [with costs] ranging from tens of thousands to hundreds of millions of USDper year”. A UniSA-led team including Associate Professor Haolan Xu and Dr Gary Owens has developed a new remediation technique that uses a super-efficient solar evaporation surface to draw water from the soil through a sponge-like filter that traps contaminants, mimicking the process of transpiration that occurs in natural plants, but at a greatly accelerated rate. “Plants naturally draw mineral components out of the soil when they move water from their roots into their stems, leaves and flowers, where those mineral components are trapped,” Dr Owens said. “This means plants can be used to extract contaminants from soil, but the process is very, very slow, often takingmultiple growing seasons, particularly in heavily contaminated situations, where the soil toxicity means the plants struggle to grow and often die. “We have created a system that mimics this process – a form of biomimetic plant – but one that does so at a much faster rate and without any of the problems caused by toxicity.” Worldwide, more than 10 million sites are considered soil polluted, with more than half contaminated by heavy metals such as cadmium and lead, or metalloids such as arsenic. The new system can remove such contaminants in as little as two weeks by using a super-efficient solar evaporation surface to rapidly draw water and contaminants from the soil into the biomimetic plant body. “The solar evaporator used in this system is a variation of technology we are developing for many purposes, including desalination and wastewater purification,” Associate Professor Xu said. “We are achieving world-leading evaporation rates with this technology in many other areas, and as far as we know, this is the first time this approach has been applied to soil remediation. It is a very exciting adaptation of solar evaporation techniques, with huge potential for addressing a growing global problem.” Both the evaporator and the contaminant-capture component are made from cheap, abundantly available materials with extremely long operational lives, and the system requires very little maintenance, with minimal setup and running costs. “Installing this system is about as easy as driving some stakes into the ground,” Associate Professor Xu said, “and unlike some existing soil washing techniques, it doesn’t disturb or destroy the soil composition. “Also, the water that is added to the soil could be captured from the evaporator and recycled, meaning this could operate as a closed system, with almost no running costs.” Further adding value to the technique, Dr Owens said it is a relatively simple process to remove the captured contaminants fromthe biomimetic plant body. “This means those materials can be harvested for reuse, and the adsorption material, which has a very high saturation point, can be reused over and over again,” he said. The remediation technique has currently been successfully tested on a range of heavy metals including lead, chromium, cadmium and zinc, and the research team believes it will also prove a viable approach to removing other major soil contaminants. NEWS (left to right) Winthrop Professor Danny Green, Hackett Professor Kadambot Siddique and Clinical Associate Professor Dieter Weber. JANUARY - FEBRUARY 2023 | POWER EQUIPMENT AUSTRALASIA | 9

OPERATOR PROFILE Blundstone Arena (Bellerive) is Tasmania’s proud home of professional cricket, rugby, football… and the occasional rock 'n' roll concert! JOHN POWER talks to Head Curator Marcus Pamplin about his team’s work, their equipment preferences, and the day-to-day challenges of maintaining a world-class sporting and entertainment facility. On a Good Wicket… OPERATOR: Cricket Tasmania Blundstone Arena (Bellerive) REPRESENTATIVE: Head Curator Marcus Pamplin LOCATION: Hobart, Tasmania CONTACT: www.crickettas.com.au Mowers canbeheardmostdays atBlundstone Arena, central Hobart, where a small grounds management team of six people keeps one eye on the weather and one on the turf. Guided by long-term Head Curator Marcus Pamplin, the maintenance and upkeep of Cricket Tasmania’s famous, picturesque arena requires an intimate knowledge of the local microclimate, as well as an uncompromising attitude towards curatorial excellence. As the top sporting and entertainment venue in the state, Blundstone Arena is Tasmania’s passport to international sporting respect. This status, of course, places enormous pressure on the grounds management team to deliver the best possible playing surface at all times, surrounded by safe and manicured gardens and practice pitches, plus perfectly presented open spaces for spectators. As often happens at elite venues, the day-to-day management operations showcase a diverse mix of old and new equipment: a reminder that the most fit-for-purpose machinery is not necessarily the newest or most expensive gear on the market. Rather, every item in the arena’s workshop is there because of its reliability, efficiency, familiarity, and high performance. MANY BRANDS, ONE PURPOSE There are 10 possible cricket strips in the arena’s centre square, from which Marcus and his team select preferred playing wickets some 6-8 months prior to each game. In a busy annual schedule involving other sporting codes like football and rugby, not to mention unpredictable and harsh weather conditions, the entire cricket preparation period is a game of chess with Mother Nature. Adaptability is a key criterion for success, hence a wide variety of equipment to handle different levels of surface dryness, compaction and turf resilience. Blundstone Arena (Bellerive) must balance the requirements of cricket with other codes, including football and rugby. (Image courtesy Cricket Tasmania.)

Core pieces of equipment include numerous Mentay rollers. “We’ve got three walk-behind Mentay rollers and they all vary in weight,” Marcus explains. “One is 1200kgs, another is 1,700kgs, and there is another over 2 tonnes; we’ve also got a ride-on ‘Mentay 2000’ roller, which has a 3-tonne capacity over the whole machine.” Other important pieces of machinery include Toro fairwaymowers, aToro surrounds mower (8000 Series), and a ToroGreensmaster 1000. The crew also makes use of Toro flex-heads (2000 Series) wicket mowers. Alongside these modern machines are a pair of “ancient” Kubota tractors (L4150, and L4310 models). Walk-behind mowers include a couple of Honda ‘Buffalo’ mowers and a Masport. Scott Bonnar equipment is a mainstay of many of Australia’s professional cricket grounds, and Blundstone Arena is no exception; Marcus says his team runs a ‘Fatboy’ Smooth Cut cylinder mower, which can be fitted with groomers, a broom, or a coarse wire brush, depending on requirements. With regard to scarification, Marcus says he has opted for a M.E.Y. scarifier, supported by a Mustang Vertidrain. A Silvan sprayer (400L) and fertiliser spreader are handy units, as is an Amazone Groundkeeper Smartcut 180, which is a useful, tractor-towed ‘cut and collect’ implement. As far as smaller devices are concerned, Marcus notes a Honda 4-stroke brush cutter, an Atom edger, STIHL blowers (1 backpack and 3 handheld), as well as STIHL Quick-Cut and Boss chainsaws. There are also a cement mixer, Supaturf line marking machine, STIHL HS45 hedge trimmer, and a multitude of hand tools. The above equipment is used not only to maintain the main arena, but also the entire stadium precinct and its open spaces. Marcus and his team, while concentrating on turf management, must also oversee ornamental beds and trees. “I’ve got a Cert IV in Arboriculture, and that helps when you’re dealing with significant trees,” he says. RIGHT TOOL FOR THE JOB Whereas many grounds management fleets are centred on one key brand of equipment (for the sake of uniform maintenance regimes, and simplified spare parts supply channels), it is interesting to observe the abovementioned huge range of brands on display at Blundstone Arena. This diverse mix of equipment has evolved over many years in response to Marcus’s careful scrutiny of each piece of gear. Full control of equipment acquisition means Marcus and his team have the freedom to pick and choose new machinery, albeit within a tight Association budget that also has to fund player development, recruitment, and other facility running costs. Significant machinery like the Toro mowers are leased prior to outright purchase, and most items tend to be maintained and used for as long as possible, rather than replaced according to scheduled upgrades. “That’s the way we’ve always done things here,” Marcus says. It’s a process, he finds, that maximises efficiencies and rewards the professionalism of in-house equipment care – the grounddoes not employ a mechanic, but all staff share responsibility for on-site cleaning and general maintenance routines of their gear. Heavy equipment is serviced at local dealerships. Marcus Pamplin is Head Curator at Blundstone Arena, Tasmania. Playing surface consistency begins with a stable fleet of grounds management machinery. (Image courtesy Cricket Tasmania.) JANUARY - FEBRUARY 2023 | POWER EQUIPMENT AUSTRALASIA | 11

As a rule of thumb, Marcus says equipment selection is conservative and based on the quality of local dealership servicing, the swiftness of spare parts provision (“We often have to do things in a hurry.”), as well as the low impact of each item. “For instance, historically speaking, before our big surface renovation [a decade ago] the field used to get compacted a lot earlier, and we wanted to reduce the weight on the ground all the time, so just the choice of a lightweight mower canmake a big difference.” In addition, Marcus says he likes to pay careful attention to the activities of other curators and heed their recommendations about specific pieces of machinery. “I listen to the other people in the industry about what they’re doing, and that applies to machinery as well – you get good feedback from other people, so that’s really important. Even when you’re visiting other grounds on conferences or seminars you check out what equipment they’ve got. You put something aside for a rainy day.” A steady and phased approach to fleet management promotes a high degree of year-on-year surface stability and predictability, which is important at an elite sporting venue. This stability is enhanced through consistent ryegrass turf seed selection; Marcus uses Barenbrug seed for the outfield (Striker Regenerator mixed with RPR) and wicket square (Premier 3). “I’ve had the same turf since 2012, but in the case of the Premier 3, which used to be Premier 2, I’ve been using that for 30 years! “It’s such a big cricket season. With ryegrass, in particular, you need something that’s going to last the distance. And you have to be able to use a given pitch multiple times. It won’t last over back-to-back fourday games, but you might have a four-day game and then a 20-20 match on it. You need the flexibility to use wickets repeatedly; otherwise, you just run out of wickets.” DAILY ATTENTION As noted earlier, mowing of some kind occurs most days within the stadium precinct, and wicket preparation inevitably requires day-to-day vigilance and luck. Last year, approximately six weeks of local cricket was washed out, but the team still produced first-class pitches around the poor weather. Clearly, completing individual matches can require a high degree of fancy footwork on and off the field! For example, Marcus says he completed a recent wicket five days before play was due to commence… however, relentless rain meant the covers were on for all but 50 minutes prior to the match. Needless to say, the pitch was flat! Refined surface management also calls for finely tuned irrigation procedures. Blundstone Arena uses a RainBird SiteControl system fitted with individual sprinkler decoders. Unsurprisingly, La Niña conditions have limited irrigation requirements in recent times, with up to 7–10 days between watering sessions. The aim, Marcus explains, is to harden the ground somewhat so lofted shots don’t plug in soft outfield turf. Playing schedules across all sporting codes are only going to get busier in coming years, and it’s thanks to the expertise of Marcus and his team that Tasmanians can count on dependable, safe, evenly presented surfaces throughout the whole calendar year. OPERATOR PROFILE Grounds management is performed by a team of six team members. (Image courtesy Cricket Tasmania.)

Deploying microscopic organisms to increase horticulture yields Researchers are working to identify a range of microbes associated with healthier, higher-yielding plants and develop these into new products that help increase crop yield. Scientists are investigating whether root systems packed with certain combinations of tiny living things – or microbiomes – result in a more productive plant with the aim of developing new products to increase yield. The $1.4M, four-year project is being delivered through Hort Innovation and led by Murdoch University with co-investment from the CRC for Future Food Systems. Using advanced computer technology, the researchers will identify a range of microbes associated with healthier, higheryielding plants to select combinations that exhibit higher tolerances to stresses and develop these into new products that increase crop yield and therefore profitability of annual and perennial Australian horticultural crops. Once collections of beneficial microbes are developed based on a sequence datadriven approach, they will be demonstrated at field sites, allowing for extension and training activities with growers. Hort Innovation chief executive officer Brett Fifield said developing new microbiome-based products could bring immediate and widespread benefit to horticulture growers across the country. “Making the growing of fruit, vegetables and nuts more efficient for growers is a priority for a lot of horticulture industries,” Mr Fifield said. “By applying microbiome-based products, growers can produce more from fewer plants, resulting in a greater per-hectare yield and reduced inputs. Ultimately, the aim is to limit costs for Australian growers while producing more quality produce for consumers here and overseas.” “Arming growers with effective microbiome based products will also see the environment benefit as growers could produce more with less.” David Doepel, co-custodian of Melville Park, who grow a range of vegetables, said that having more options available to grow healthier plants in an environmentally-sensitive way is great news for the horticulture sector. “Microbiome-based products that could increase yield would be a fantastic addition to the grower’s toolbox. Managing input costs through harnessing natural systems have never been more important.” Murdoch University Associate Professor Kirsty Bayliss said the investment represents the first phase of what they anticipate will be a long-term partnership with the horticulture sector. “This first phase is designed to demonstrate that assessing the plant microbiome with advanced technology is a valid method for discovering microbiomes and developing microbiomebased products. Beyond this phase, we will transfer the technology to a broader range of horticultural crops and focus on making an effective product available to growers,” Ms Bayliss said. RESEARCH & DEVELOPMENT Image: Nicholas A. Tonelli from Pennsylvania, USA, CC BY 2.0, via Wikimedia Commons JANUARY - FEBRUARY 2023 | POWER EQUIPMENT AUSTRALASIA | 13

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OPINION Adopt a proactive approach to protect customer privacy In late 2022, hackers exposed how vulnerable our privacy was and how incompetent our governments and major businesses have been. Explaining the first large-scale hack, Australian Securities & Investments Commission (ASIC) wrote: “On 22 September, 2022 Optus became the victim of a cyberattack that resulted in the disclosure of their customers’ personal information.” Optus was THE victim? BS! It is the Optus customers, including this writer, who were the victims. On the weekend of the attack, the hacker published data samples demanding USD 1 million. Soon after, Optus publicly refused to pay the ransom, another 10,000 customer records were released. Not long after that, amidst a public outcry, the remorseful hacker apologised and announced that she had deleted the data. The entire set of personal records was, however, already out in the public domain. That included names, birth dates, home addresses, contacts, passport details and driver’s licence numbers as well as the details of almost 37,000 Medicare cards. What’s happening in your business? Are you keeping records longer than is needed, putting your customers privacy and your reputation at risk? 16 | POWER EQUIPMENT AUSTRALASIA | JANUARY - FEBRUARY 2023

What was even more interesting was with regards to what the hacker had to say. Ms Hacker refuted Optus’ assertion that the work had been a sophisticated attack. In fact, the private information had been pulled from an accessible software interface. The hacker’s claim was later confirmed by Australian Cyber Security Minister, Clare O’Neil who, in an interview, replied that the hack had not been sophisticated, scolding Optus for “[having] left the window open for data of this nature to be stolen.” It seems that they Singapore-based Optus were too stingy to pay reward money. Some companies don’t wait to be held hostage, instead they take a proactive approach and offer a standing reward for anyone who finds and reports a crack in their IT security. This is what the Optus hacker was angling for. Hackers will hack, but few are fundamentally evil. So instead of risking jail sentences by stealing data and blackmailing the business, they simply claim the published reward for reporting how they hacked the system. Think of it as free system testing , and you only pay when a fault is found. As a result of its myopia, Optus had to pay for thousands of replacement driver’s licences and a 12-month Equifax Protect subscription at no cost to customers. They have since toughened their security systems to higher than the required standards apart from paying the cost of reputational damage. NEXT IT WAS MEDIBANK’S TURN. The Medibank hackers were not remorseful amateurs but Russian professionals. I’m not the only one thinking that the hack was in retaliation for our support of the Ukraine. While the hackers were professionals, Medibank security was not. The Saturday Paper revealed that the hackers exploited a basic flaw in Medibank’s security. The hacker used the login of a single support desk worker who didn’t have two-factor authentication. Two-factor is that annoying deal where Qantas or my power company insist on sending me an SMS and a second password so I can login. Medibank didn’t require this for its low-level staff that had access to millions of sensitive records. Of course, they are now scrambling to fix this incompetence. No one was surprised that the Cyber Security Minister was not nearly as tough on Medibank as she had been on Optus just weeks earlier. Only after the fiasco did the Australian Prudential Regulation Authority announce it would clamp down on Medibank Private following its major hack, and would intensify surveillance on all entities it regulates. This is what I meant earlier by “government incompetence.” There has also been a knee-jerk reaction from our federal government. While the emissions standards for power equipment took twelve years to turn into a law, it only took four weeks to introduce The Privacy Legislation Amendment (Enforcement and Other Measures) Bill 2022. The new law significantly increases penalties for repeated or serious privacy breaches from the current maximum penalty of $2.2m to the higher of a $50m penalty, three times the value of any benefit from illegally obtained data or 30 per cent of a company’s adjusted turnover. The Coalition and the Greens moved largely unsuccessful amendments over a lack of a definition for “serious” and “repeated” interferences of privacy. Proposals for tier penalties to ensure small businesses and charities weren’t subject to the same penalties as multinationals were rejected. Greens Senator David Shoebridge warned that the laws could see the regulator “in an almost impossible situation” of delivering a $50m “nuclear option” fine to a charity. One of the earlier reactions fromCanberra was not to change the Privacy Act but to question why it wasn’t being applied. On September 29, Attorney-General Mark Dreyfus told reporters in Canberra the government was considering whether companies “should be permitted to go on keeping data when the purpose of collecting it in the first place might have been no more than establishing someone’s identity”. “Checking a customer’s driver’s licence or passport number to establish their identity should be the end, one might think, of the company keeping all that data,” he said. “They don’t seem to me to have a valid reason for saying we need to keep that for the next decade. “Obviously the more data that’s kept, the bigger a problem there is about keeping it safe, the bigger a problem there is about the potential damage that’s going to be done by a huge hack [like the one] that’s occurred here.” Prime Minister Anthony Albanese told FiveAA Radio that requiring companies to dispose of data when they no longer need it, such as after a customer leaves a provider, was a “pretty common sense proposal” and confirmed it was under consideration. What’s happening in your business? Are you keeping records longer than is needed, putting your customers privacy and your reputation at risk? THE PRIVACY ACT - WHAT IT IS AND WHAT IT IS NOT The next time someone tells you that you are not allowed to record a meeting or a phone call because of the Privacy Act, immediately ask them to place a $100 bet they are wrong , and please send me 10 per cent of your winnings. The Federal Privacy Act has nothing to do with recording or bugging phones. I suggest that a better title would have been, ‘The Private Data Collection and Retention Act’. There are 13 Australian Privacy Principles (or APPs) and they govern standards, rights and obligations around: thecollection, use and disclosure of personal information, how it’s managed and correction and access to personal information. Please Google them, it’s an easy read. The short story is that businesses are allowed to collect just enough information to do their job, no more, and to hold it only as long as is necessary and only available to those who need to see it. Some examples may help here. I placed a click and collect order for a dozen mixed bottles of booze from Dan Murphy. When I go to collect the order, the staff member wants to see my ID. Fair enough. But then he photographs and permanently records my driver’s licence. “No,” OPINION JANUARY - FEBRUARY 2023 | POWER EQUIPMENT AUSTRALASIA | 17